NEED IMMEDIATE REMOTE SUPPORT?
IF YOUR COMPUTER IS ABLE TO GET ONLINE, WE CAN HELP YOU VIA REMOTE SUPPORT RIGHT AWAY. FOLLOW THE STEPS BELOW AND LETS GET STARTED!
STEP 1: SEND US AN EMAIL
Provide us your name, email, and a brief description of your problem. We will begin processing your account in our endpoint management system, and will email you back a link for downloading our support client software.
STEP 2: CALL OUR HELPDESK @ (318) 588-7719
We need the initial email sent for the purposes of sending a link for our client software. It will have a unique license built in for your account.
STEP 3: SUBSCRIPTION PRICING
The initial cost for remote support service is $65.00. We must process your subscription before initiating remote support. Monthly subscription costs start at $30/month after that. Please see details alone.
STEP 1: SEND US AN EMAIL
Cloud Based IT Support Services How it Works
Our helpdesk technicians can remotely connect to, and control your computer, for the purposes of troubleshooting and correcting the issue that your having. In addition to this, our cloud platform will handle the workload of maintenance and prevention of future issues. It ensures your system is being regularly updated. It monitors the status of your antivirus, firewall, and endpoint security products. It keeps track of device diagnostics and responds to error alerts involving your device.
- On demand remote support (system issues, software, printers, etc)
- Cloud driven device diagnostics (know when hardware is failing)
- Managed device performance tune-ups (silent ongoing maintenance)
- Cloud based endpoint security addons (airtight information security)
- Cloud managed antimalware protection
- Managed Acronis cloud backup (never lose your data)
- Client portal for billing and submitting support tickets
Network Management End-To-End Support for Business
- On demand network monitoring and management
- Our client software will autodiscover your devices and configurations
- We will know about an outage before you do
- 24/7 network monitoring and alerting
- We will intiate support when issues occur
- AI & machine learning (near realtime error fixes)
- Change management & device administration
- Server management
- End-to-end network security management
- IoT Support
- Reporting & telecom/ISP vendor relations management