On-Site IT Services | Field Support
Serving Shreveport, LA & The Ark-La-Tex
As a proactive IT service company, we offer contract-free emergency IT support, as well as fully managed IT services. We are the technology experts, with flexible solutions. If you need data networks, phone lines, or computer devices repaired, we can help. Have an emergency internet or network outage you need fixed? Simply give us a call, and we'll get on it.
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Phone SYSTEM Repair
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Need Immediate Computer Support?
If your computer is able to get online, we can assist you via remote support right away. Our Protech Endpoint Software will allow our technicians to connect to your computer directly over the internet, and correct or assist you with whatever issues you are having. We provide rapid, on-demand support.
Obtain The Expert IT Services You Need!
ProTech provides managed services and maintains modern networks and applications on a model of cloud computing. Whether your primary objective involves network security, or you simply just need a local IT service provider for some help, we have the experience in information technology to get you where you're trying to go. Our cloud services monitor networks 24/7 providing proactive indicators of potential problems, so that actions can be taken to resolve them like clockwork.
Our goal is to provide stable managed networks and efficient client support. We can provide help desk support, disaster recovery, strategic planning and cyber security services among many other specializations of the information technology services industry. If you're just a small business with no wide scale data driven business processes, our technical expertise can benefit your company as well, and is entirely scalable to match a realistic IT budget. Our services will keep you in business, and our network service operating in the cloud is todays advanced means of providing accessible and efficient support and ITSM / service management.
Our networks are designed for optimal modern day security to keep you and your clients protected. Our on-call IT support is a simple alternative to fully managed IT as a solution. SImply call us when you need a tech to fix a problem or implement an unmanaged solution. Todays technology has businesses relying more heavily on data, and especially the ability to rapidly leverage large scale data processes. We can help you design, build, and deploy a network and servers to support your business needs. We are absolutely flexible, and do not push specific products nor are pressured by the usual high pressure sales of hardware and software vendors. We can also manage the resources of a multitude of products by varying vendors that have been implemented to match your vision and goals. We consider ourselves something like the special operations team when it comes to IT.
We can make your ideas happen, match it to budgets, and find solutions that fit. Take your companies computing power to the next level, and give us a call today.
Our goal is to provide stable managed networks and efficient client support. We can provide help desk support, disaster recovery, strategic planning and cyber security services among many other specializations of the information technology services industry. If you're just a small business with no wide scale data driven business processes, our technical expertise can benefit your company as well, and is entirely scalable to match a realistic IT budget. Our services will keep you in business, and our network service operating in the cloud is todays advanced means of providing accessible and efficient support and ITSM / service management.
Our networks are designed for optimal modern day security to keep you and your clients protected. Our on-call IT support is a simple alternative to fully managed IT as a solution. SImply call us when you need a tech to fix a problem or implement an unmanaged solution. Todays technology has businesses relying more heavily on data, and especially the ability to rapidly leverage large scale data processes. We can help you design, build, and deploy a network and servers to support your business needs. We are absolutely flexible, and do not push specific products nor are pressured by the usual high pressure sales of hardware and software vendors. We can also manage the resources of a multitude of products by varying vendors that have been implemented to match your vision and goals. We consider ourselves something like the special operations team when it comes to IT.
We can make your ideas happen, match it to budgets, and find solutions that fit. Take your companies computing power to the next level, and give us a call today.
Fully Managed IT Solutions For Business:
Single POC / One Bill
Consolidate your support services into into one simple outsourced solution.
Data Networking
Business class internet, failover solutions, and cloud managed networks.
Business VoIP Telephony
Telephone service and cloud based enterprise phone systems, fully managed.
FLEXIBLE & PROACTIVE IT services 20+ years of Industry experience
On-call IT support technicians in Shreveport, LA , Bossier City, LA, and surrounding areas. Network repair. Internet issues. Server repair. Point of sale repair. Laptop repair. Computer cable installations. We got it!
Computer Service & Repair
On-site computer repair. PC repair. Laptop repair. Mac & Macbook Repair. Asking yourself "where can I find a computer repair shop near me?" Well coming to you is about as close as it gets! Pickup & delivery options exist as well.Network Support & Services
Home network repair. Business network support. Network equipment, network installation, and managed service options. We are a regional top tier network company, and would be proud to provide your organization a streamlined service.Cabling & Infrastructure
Computer cable installation. All varieties of network cable installation. Low-voltage voice and data cabling installation. IT infrastructure solutions. Fiber installation. We can do it all. Contact us today to learn more.Service & Device Integrations
Need a field technician support a network device or ISP service integration? Give our team a call. We can assist with any network device, or service, and extend it from your DMARC to its preferred mount or setup location.Telephone Systems & VoIP
We can provide support, maintenace, and installation support for VoIP telephone services and PBX or Hybrid PBX telephone systems. IF you need a phone line repaired or have a problem with your existing system, we can help.IT Project Management
Whether you are preparing a large low-voltage structured cabling and network infrastructure installation, or simply an expansion of your existinmg systems, we got it covered. Send us the details and we'll get you an estimate.
Need Computer Support?
Visit our computer services section.
RESIDENTIAL & COMMERCIAL
We provide expert technology services for both personal (home) support and for business.
Learn More About Our IT Solutions!
ProTech's managed IT services and IT support takes the guesswork out of your IT problems. With 24/7/365 emergency outage support from our experienced team of certified, industry professionals. We have and do, meet the needs of businesses from any industry and of any size. Based in Shreveport, Louisiana, ProTech assists B2B and B2C companies throughout the Tri-State Area. We’re an expert among the local Managed Service Providers, so you can trust us with your important IT needs. As a IT managed service provider, we focus on managing and maintaining our client’s IT infrastructure, regardless of location. On-premise, in a data center, or hybrid architecture, we free up your IT staff to focus on mission-critical applications strategic to your business. We can offload the mundane tasks, and can supplement or take over help desk services so your company can run 24/7 without the day-to-day problems of managing trouble tickets, upgrades or patching. If your business needs help with a strategic IT project, we offer affordable IT consulting services in Northwest, LA. Many business executives are looking for “partners”, not just a vendor, to take over management of their IT infrastructure. Here is what they are telling us they want in a Managed Services Provider:
- Agility: A Managed Service Provider that can move fast when they need to go quickly and change direction if needed.
- Availability: Making sure IT support would be handled any time day or night, business hours or during holiday and vacation time.
- Honesty: Partner who wouldn't upsell service or equipment company doesn't need or require, just because it maybe more profitable, and point out any potential IT issues that may cause Company unexpected headaches in hope it could profit from "urgent" care services later.
- Customization: An MSP that can provide end-to-end services to meet their specific requirements, so they do not have to manage dozens of vendors.
- IT Skills: A proactive and responsible professional, well-trained, competent IT staff that can be trusted using proven processes and advanced IT tool-sets.
- Leadership and Advisory Services: from the same Managed Service Provider that provides patching and upgrades, leadership that can participate in board level meetings to connect business goals and objectives with IT strategy and tactics.
- Experience: A record of past performance, competency, and satisfied clients.
- Customer Service: A principal component of any business model. raph to your block, write your own text and edit me.
We offer the standard of proactive IT services. ProTech provides “proactive” Managed IT Services by designing, implementing, operating, managing and monitoring all types of IT networks, devices, and users. For a scalable monthly fee, we provide Managed IT Services like computer and mobile device management, storage and cloud solutions, VoIP services, on-site support, and enterprise helpdesk.Keep pace with your competitors and focus your IT teams on projects that move your business forward. ProTech IT Services will increase your business performance and productivity. Through our comprehensive Managed IT Services, you will enjoy the following benefits:
- Cutting-edge technology boosting efficiency and productivity
- Guidance on technological decisions based on business goals
- Second to none IT security
- Around-the-clock IT monitoring
- Quick resolution of IT problems
- Access to a full team of IT experts
- Legacy and end-of-service support
- Remote support services
As a complete IT solutions company, ProTech can help you with IT infrastructure implementation, IT hardware procurement, rack and stack, cloud services, IT consulting, and IT project management. Let us do the technical work. That gives you the ability to focus on your business and not worry about time-consuming IT issues.
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Feel free to shoot us a message about the issue your having, or project your planning, and we'll be in touch shortly to help. Or, simply call us.